Privacy Policy

Last updated: January 15, 2026

At Jundelomx, protecting your personal data is a priority. This policy describes how we collect, use, store, and protect your information when you use our website jundelomx.com and associated services.

1. Data controller

Jundelomx, located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, is responsible for processing your personal data. You can contact us at contacto@jundelomx.com or by phone at +52 (55) 4170-8923 for any inquiries regarding this policy.

2. Personal data we collect

We collect the following data when you use our services: full name provided in contact forms; email address for communication; content of messages sent through the inquiry form; browsing data such as IP address, browser type, operating system, and pages visited; cookies and technical identifiers as described in our Cookie Policy. We do not collect sensitive financial data, credit card numbers, or banking information through this website.

3. Purpose of processing

We use your personal data to: respond to your inquiries and guidance requests; provide you with information about our services and educational resources; improve the browsing experience and site functionality; comply with legal obligations under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations; generate anonymous usage statistics to improve our content.

4. Legal basis for processing

The processing of your data is based on: your express consent when completing forms on our site; Jundelomx's legitimate interest in improving its services and content; compliance with legal obligations under current Mexican legislation, including the LFPDPPP and provisions issued by INAI (National Institute for Transparency, Access to Information, and Personal Data Protection).

5. Storage and security

Your personal data is stored on secure servers with data encryption in transit (TLS 1.3) and at rest. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or destruction. Data is retained only for the time necessary to fulfill the described purposes or as required by applicable legal timeframes. Contact form data is retained for a maximum period of 24 months from the last interaction.

6. Data transfers

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share information with: technology service providers acting as data processors, subject to confidentiality agreements; competent authorities when required by Mexican law. Any international data transfer will be carried out in accordance with the guarantees established in the LFPDPPP.

7. ARCO rights

Under Mexican law, you have the right to Access your personal data; Rectify inaccurate or incomplete data; Cancel the processing of your data; Oppose the processing of your data for specific purposes. To exercise your ARCO rights, send a request to contacto@jundelomx.com indicating your full name, a description of the request, and a copy of your official identification. We will respond within a maximum of 20 business days in accordance with the LFPDPPP.

8. Minors

Our services are intended for persons over 18 years of age. We do not intentionally collect data from minors. If we detect that we have collected data from a minor, we will proceed to delete it immediately.

9. Changes to this policy

We reserve the right to update this privacy policy at any time. Changes will be published on this page with the date of the last update. We recommend reviewing it periodically. Continued use of the site after the publication of changes constitutes your acceptance thereof.

10. Contact

If you have questions, complaints, or suggestions about this privacy policy or the processing of your data, you can contact us at: Email: contacto@jundelomx.com, Phone: +52 (55) 4170-8923, Address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico. You can also file a complaint with INAI (www.inai.org.mx) if you believe your data protection rights have been violated.